Answers to the most common questions about our research peptides, ordering, payment, shipping, and storage. Can't find what you need? Message us on WhatsApp or email sales@europemeds.com.
No. All PurePeptides products are sold strictly for laboratory and in-vitro research purposes only. They are not intended for human or animal consumption, nor for any therapeutic, diagnostic, or clinical use.
Every peptide is manufactured in a state-of-the-art laboratory and tested to ensure a purity of greater than 99%. Certificates of Analysis (COA) can be requested by email for most products.
Products ship in lyophilised (freeze-dried) form in sealed vials with discreet, secure packaging. We recommend storing lyophilised peptides in a freezer and reconstituted peptides refrigerated. See our Delivery Information page for details.
Orders placed before 3 PM (Mon–Fri) are dispatched the same day. Orders after the cut-off or on weekends are dispatched the next business day.
After you place your order at checkout, our team will contact you by email or WhatsApp with the bank payment details required to complete your purchase. Your order is processed once payment has been received.
We ship worldwide via DHL Express, Deutsche Post, and Royal Mail. Delivery timeframes vary by destination — see Delivery Information.
Yes. You receive tracking updates by email and SMS, and you can check progress anytime on our Check Order Status page.
Yes. For bulk and wholesale enquiries, contact us at sales@europemeds.com or via WhatsApp at +33 7 58 56 35 17.
Use bacteriostatic water and our Peptide Calculator Tool to determine the correct volume for your desired concentration. Always follow proper laboratory handling procedures.
Due to the sensitive nature of research chemicals, we generally cannot accept returns once an order has shipped. See our Returns page for full details and exceptions.