1. Introduction
PurePeptides™ ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or place an order.
2. Information We Collect
- Contact details — name, email address, phone/WhatsApp number, and delivery address provided at checkout.
- Order information — products ordered, order value, and correspondence regarding payment and delivery.
- Technical data — browser type, device, and anonymous usage data to improve the site.
3. How We Use Your Information
- To process and dispatch your orders and arrange payment.
- To contact you about your order via email or WhatsApp.
- To provide customer support and respond to enquiries.
- To send promotional updates only where you have opted in to our newsletter.
4. Sharing Your Information
We only share data with shipping carriers (DHL, Deutsche Post, Royal Mail) to fulfil delivery, and with payment processors as required to complete your purchase. We never sell your personal data to third parties.
5. Data Retention
We retain order records only as long as necessary to fulfil legal, accounting, and reporting requirements.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing sales@europemeds.com.
7. Cookies
Our site uses minimal cookies necessary for functionality. We do not use invasive third-party advertising trackers.
8. Contact
For any privacy questions, contact sales@europemeds.com or WhatsApp +33 7 58 56 35 17.